POWER CUT / TRIPPED POWER BREAKER
Please take a moment to review the video we sent to you regarding tripped breakers. Please take a moment to familiarize yourself with the location of the breaker in the house and how to reset the switch. This information is in the link we sent to you via Air BnB. The video also explains how to turn the heaters and hot water back on in the event of a tripped breaker.
INTERNET
Wi-Fi access is complimentary.
Password is located in the fridge door.
Please do not alter router settings.
GENERAL INFORMATION
ATMs & Banks
Available at 7/11 (Niseko, Kutchan), Seicomart, and Lawson (Hirafu).
Hokuyo Ginkou / North Pacific Bank (Kutchan).
Supermarkets
Coop, Lucky, Max Valu (Kutchan)
Hirafu 188 (Hirafu)
7-11 (Hirafu, Niseko, Kutchan)
Lawson (Hirafu, Kutchan, Rankoshi, Rusutsu)
Seicomart (Hirafu, Niseko, Kutchan, Makkari, Rankoshi, Rusutsu)
SAFETY
Security
Ensure all doors are locked when leaving the property. Niseko Resort Holdings is not responsible for lost or stolen items.
Fire Extinguishers and Fire Alarms
Do not remove fire extinguishers from their designated places unless needed in an emergency. Misuse will result in additional cleaning fees and potential damage to electrical equipment.
HOUSE RULES
Voltage: 100 - 110V.
No Smoking: Strictly prohibited inside the property.
Garbage Disposal: Follow labeled bin instructions. Additional bags are found under the kitchen sink or in the bathroom cabinet.
Footwear: Remove shoes before entering the home to protect flooring. Damages caused by high-heeled boots or ski boots may incur additional charges.
Check-out: 10:00 AM. Please:
- Ensure all dishes are cleaned.
- Leave all heating systems on.
- Place keys in the designated key box.
EMS CONTACTS
After Hours
+81-80-3487-1307
Emergencies only. Any calls not classed as an emergency will be charged 10,000 JPY.
Phone Directory
104
In English 09:00-20:00
Police
110
Fire/ Ambulance
119
Ski Patrol
Niseko Grand Hirafu +81-136-22-3760
Niseko Hanazono +81-136-23-0104
Niseko Village +81-136-44-2211
Niseko Annupuri +81-136-58-2080
Niseko Moiwa +81-136-59-2511
Hospitals
Niseko International Clinic
+81-136-21-5454
Kutchan Kosei General Hospital
+81-136-22-1141
English interpreters available
Pharmacies
Sapporo-Drug-Store (Hirafu188)
Tsuruha Drug Store (Next to MaxValu supermarket on Route 5 in Kutchan)
Dentist
+81-136-55-7800 Four Seasons Dental (Kutchan)
English interpreters available
Massage
Niseko Physio & Massage Tel +81-136-22-0399
+81-136-22-0399 (Located across from Seicomart, Hirafu). Specializing in minor sports injuries.
Niseko Bodyworks
+81-80-5097-7963 (Located at Kiranoyu Onsen). Specializing in massage and reiki.
OUR FOOD PICKS
The POW BAR cafe
Delicious vegan baked treats
Morideai
Bread baked daily, pizza, burgers
White Birch Cafe
Sandwiches, burgers & small deli
Bar Gyu+
Discover cocktails behind the fridge door
Tsubara Tsubara
Hirafu's famous Soup Curry
Otto Uno
Italian Japanese fusion
Suttsu Sakana Isshin
Sushi, sashimi & signature small plates
Jirocho
Japanese Izakaya
Niseko Takahashi Dairy Farm MANDRIANO
Pizzeria
GETTING AROUND
Car Rental
Toyota Airport Suzuran
Pick up from New Chitose Airport
Toyota Chitose Airport
Counter / Car Rental Locations
USEFUL JAPANESE
Greetings
Konichi wa: Hello
Ohaiyo gozaimasu: Good morning
Konban wa: Good evening
Oyasumi nasi: Good night
Sayonara: Goodbye
Jaa ne: See you
Kudasai: Please
Sumimasen: Excuse me
Arigato: Thank you
Genki des ka?: How are you?
Itadaki mas: Thank you, let’s eat
Gochisousama: Thank you for the meal
Iki mashou: Let’s go
Days
Nani- yoobi: What day?
Getsu- yoobi: Monday
Ka- yoobi: Tuesday
Sui- yoobi: Wednesday
Moku- yoobi: Thursday
Kin- yoobi: Friday
Do- yoobi: Saturday
Nichi- yoobi: Sunday
Numbers
Ichi: One
Ni: Two
San: Three
Yon: Four
Go: Five
Roku: Six
Nana: Seven
Hachi: Eight
Kyuu: Nine
Juu: Ten
Juu-ichi: Eleven
Juu-ni: Twelve
Ni-juu: Twenty
San-juu: Thirty
Hyaku: One hundred
Ikura: How much?
Time
Nan-ji no basu: What time is the bus?
Ichi ji: One o'clock
Ni ji: Two o'clock
Jikan: Hours
Minutes: Fun/pun